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Terms of Service

Our Terms of Service

1.  ULC’s cancellation policies Hotels & Resort reservations cancellations, requests or modifications should be made in written to the electronic mail address: memberservices@ultimateleisureclub.com


1.1  Cancellations or modifications made 60 (sixty) days or more before check-in date will receive full (100%) refund.


1.2  Cancellations or modifications made within 59 (fifty-nine) days to 30 (thirty) days before check-in date; a 1 (one) night per person of the corresponding mandatory resort stay rate or all-inclusive rate as cancellation fee will be charged and the number of nights corresponding to the penalty will not be refunded to the total amount of nights available in the membership.


1.3  Cancellations or modifications made within 29 (twenty-nine) days to 7 (seven) days before check-in date; a 2 (two) nights per person of the corresponding mandatory resort stay rate or all-inclusive rate as cancellation fee will be charged and the number of nights corresponding to the penalty will not be refunded to the total amount of nights available in the membership.


1.4  Cancellations or modifications made within 6 (six) days before check-in date or no shows will not be reimbursed and the number of nights corresponding to the penalty will not be refunded to the total amount of nights available in the membership.


1.5  In case of emergency, THE MEMBER must notify ULC in written at the e-mail address memberservices@ultimateleisureclub.com and send the proof of the emergency. ULC reserves the right to verify it and, in case it is applicable, would proceed to the full or partial reimbursement for the amount paid for the reservation and at its own discretion.


1.6  Reimbursements for qualifying cancellation will be made in USD to the credit card on file used to pay the All-Inclusive accommodation rates. ULC will not be responsible for foreign currency differences on reimbursements.


1.7  Resort cancellation policies may be modified at the discretion of ULC.

All benefits may vary by location and are subject to space and availability.

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